Privacy Policy
Last Updated: 5-12-2025
EMKAY CONSULTANTS LIMITED ("Company", "we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.
By using our website, you accept the practices described in this Privacy Policy.
1. Information We Collect
a) Personal Information
We may collect personal data such as:
- • Name
- • Mobile number
- • Email address
- • Residential address
- • Identity documents (PAN, Aadhaar, etc.)
- • Financial details required for loan processing
- • KYC information
b) Non-Personal Information
We may collect information such as:
- • IP address
- • Browser type
- • Device information
- • Pages visited
- • Cookies and usage data
2. How We Use Your Information
We use your information for purposes including:
- • Processing gold loan, silver loan, loan against mutual funds, and safe locker requests
- • Verifying identity and completing KYC
- • Contacting you for service-related communication
- • Improving website functionality & user experience
- • Compliance with legal and regulatory requirements
- • Preventing fraud and unauthorized activities
- • Maintaining business records
3. Sharing of Information
We do not sell or rent your personal information.
We may share your information with:
- • Regulatory authorities, as required by law
- • Third-party service providers involved in KYC, verification, or technical services
- • Financial partners and auditors (strictly for service purposes)
- • Law enforcement agencies when required
All third parties are obligated to protect your data and use it only for assigned tasks.
4. Data Security
We take reasonable security measures to protect your information from:
- • Unauthorized access
- • Alteration
- • Disclosure
- • Destruction
However, no online transmission or storage method is 100% secure. You share information at your own risk.
5. Cookies Policy
Our website may use cookies to:
- • Improve browsing experience
- • Analyze website traffic
- • Personalize content
You may disable cookies through your browser settings, but some website features might not function properly.
6. Your Rights
You have the right to:
- • Access the personal information we hold
- • Request correction of inaccurate data
- • Withdraw consent (where applicable)
- • Request deletion of your data (subject to regulatory conditions)
To exercise these rights, contact us at the details below.
7. Retention of Data
We retain your information only as long as required for:
- • Providing our services
- • Fulfilling legal obligations
- • Internal business purposes
Loans and locker-related data may be retained for longer as required by RBI and regulatory guidelines.
8. Third-Party Links
Our website may contain links to external websites.
We are not responsible for:
- • Their privacy policies
- • Their content
- • Their data practices
Please review their policies before interacting with them.
9. Children's Privacy
Our services are not intended for individuals under 18 years.
We do not knowingly collect data from minors.
10. Changes to This Privacy Policy
We may update or modify this Privacy Policy without prior notice.
Users are encouraged to review it periodically to stay informed.
11. Contact Us
For any questions, concerns, or requests related to this Privacy Policy, please contact:
EMKAY CONSULTANTS LIMITED
Kolkata Branch:
123 Park Street, Kolkata - 700016
West Bengal, India
Email: info@emkayconsultants.com
Mobile: +91 98765 43210
Your privacy is important to us. We are committed to protecting your personal information and being transparent about our data practices.